FREQUENTLY ASKED QUESTIONS

Q: Is the hair raw or virgin human hair?

A: Yes, all bundles are premium quality 12A Raw Brazillian Human Hair bundles designed for softness,fullness and long lasting wear.

Q: How long does the hair last?

A: With proper care, our bundles can last 1 year or longer.

Q: Do you offer refunds?

A: Due to the nature of the product, all sales are final. Please ensure orders are correct before checkout.

Q: Do you offer pre-orders?

A: Yes. Some textures and lengths may be available through pre-order.

Q: How long does shipping take?

A: Shipping times vary depending on location and product availability. Customers will receive tracking information once orders ship.

Q: Can the hair be colored or styled?

A: Yes. Our bundles can be colored, straightened, curled, and styled professionally.